Glossary

39 views April 17, 2017 jpajaro 0

Area
Location of a business unit. One business unit can be associated with multiple areas.

Asset
Any property or equipment purchased for business use that is expected to hold value long-term, over years. In the oilfield industry, assets often include heavy machinery such as excavators, forklifts, generators, concrete mixers, and more.

Business Unit
A separate entity within the business owned by a customer, outlined to track individual costs. For example, the business units of a petroleum company may be sectioned off by each specific refinery, petrochemical plant, or service division.

Customer
Parent company of a business unit which acts as the client of the Work Order, and is associated with specific contact people. The customer contact will be displayed on the work order as the representative of the company.

Employees
Those who perform jobs outlined in Work Orders. In the oilfield industry, some positions may be called roustabouts, roughnecks, derrickmen, etc.

Field Mode
The allows the application to run without connection to the internet. Work Orders can be viewed, created, and edited from a cache of client-side data, which is synchronized with the main server when an internet connection is established.

Job
Any activity where a supervisor manages costs and tracks progress. A large project may be divided into smaller jobs depending on the needs of the business.

Job Type
Used to differentiate between different jobs within the same service type.

Proposal
An initial document drawn up for a certain job, it is requested by the customer in order for them to compare price quotes from multiple sources. Once accepted, a proposal can easily be converted into a Work Order with all details saved.

Revision History
A record of when any changes were made to main grids or items, who made the changes, and any comments that they chose to leave regarding the edit.

Service Type
Categories used to group different types of jobs. For instance, a service type of “Vehicle Maintenance” may encompass job types like “oil change”, “tire rotation”, “air filter replacement”, etc.

Work Order
A written request for a certain service to be performed at a specific date and time. Details include the type of service, the place where the service needs to happen, the employees and equipment that will be part of the service, and more.